Claims HandlingA Document Request Isn't a Denial, Whatever Your Reviewer Fears
A Delaware court ruling clarifies that a document request during claims processing is not a denial, shaping how insurers handle investigations and avoid bad faith suits.
Practical analysis on cyber insurance, resilience planning, incident response, and compliance.
Claims HandlingA Delaware court ruling clarifies that a document request during claims processing is not a denial, shaping how insurers handle investigations and avoid bad faith suits.
Claims HandlingClaims teams often mismanage defense spend by focusing on invoice savings instead of total claim economics, risking higher indemnity costs and poor outcomes.
Claims HandlingZurich's $8.5M claim reversal shows how waiver in deductible classification can bind insurers, stressing the need for clear, consistent claims processing.
Claims HandlingA federal judge recently voided a $7 million policy because the applicant misrepresented staffing levels, revenue, and safety programs. The policyholder lost not just the remaining $5 million claim pa
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